Welcome to JMU!  We know that there’s a lot to take in.  Student financial accounts can feel particularly overwhelming as you’re starting out.  We hope that this page will help guide you along the transition to managing your JMU financial accounts.  In addition to this webpage, visit our homepage, www.marti-online.com/ubo for the most up to date information and links to resources.

Activity

Date

Fall 2020 Statements Available

365bet体育Wednesday, July 15, 2020 (afternoon)

Contact your 529 plan provider for payment

365bet体育July 16, 2020

Fall 2020 payment due

Friday, August 14, 2020

365bet体育First day of classes

Wednesday365bet体育, August 26, 2020

 

We’ve compiled a lot of information into this one page.  Here are links to the topics you’ll find below.

Parents

Financial Aid

What is M3?

What information is available in M3?

When will statements be available in M3?

When is tuition due? 

Where can I find how much I owe? 

What payment methods are available? 

Is a payment plan available?

How are refunds processed? 

Does JMU offer tuition insurance? 

Parents

Welcome to the JMU community, and for some, welcome back! We’re looking forward to working with you.  However, managing student accounts at JMU is ultimately the student’s responsibility. We understand that for most families, the parents pay the bills. That’s why we encourage your student to set you up as an Authorized User (https://www.marti-online.com/ubo/m3.shtml#setup). We can only talk about the financial account with the student and their authorized users, so make sure that anyone who needs access is set up.

Financial Aid

Before we get too far along, be sure to visit the Financial Aid website (https://www.marti-online.com/financialaid/365bet体育) to learn more about how grants, loans, scholarships, and Federal Study work at JMU. 

What is M3?

M3 is short for Madison Money Manager, which is our student financial account portal. This is where students, parents, or anyone authorized by the student can view or make an online payment to the student's JMU account. There are three different versions available: , , and . If you’re not an Authorized User, but should be, it’s a OneBook step.  Here is how to get set up.

For a more detailed walkthrough of Madison Money Manager, please take our M3 tour here .

What information is available in M3?

M3 is your central location for student account details.  You can view a sample here365bet体育. Once you are in M3, you’ll have access to a full history of your student account.  This include all charges, payments, and refunds that have processed on the account and a history of tuition statements. You’ll also be able to make payments or set up a payment plan.

When will statements be available in M3?

The first statement for fall semester will be generated on the afternoon of July 15. All students and Authorized Users will receive an email when the initial statement is created.  Subsequent statements are generated every other Monday throughout the semester.  It is important to note that after the first statement, we will only send you an email if there is a balance due on the student account. 

When is tuition due?

Tuition for the fall 2020 semester is due on Friday, August 14.

Where can I find how much I owe?

Once statements are created, we suggest referring to M3 to find the current amount due on your account.  If a statement hasn’t been generated, you can refer to our Undergraduate Rates page for tuition, room, and board amounts for the year.

What payment methods are available?

We accept a number of payment methods through M3 and in-person

365bet体育Paying through M3 prevents mailing delays. 

  • eCheck (ACH) – payment with eCheck is free. You will need to know the routing and account number for the bank account to pay with eCheck.
  • Credit/Debit Card - The University accepts Visa, MasterCard, American Express and Discover cards. To use this web service you will be charged a 2.75% service fee in addition to the payment amount.
  • International Funds Transfers – The University has partnered with Western Union to provide an easy payment method for international and wire payments. You can pay in your local currency using a variety of payment methods.

We welcome payments through the mail or in-person.

  • Check – Personal checks drawn on US banks
  • Cash – in-person only
  • Scholarship checks can also be mailed or brought to our office.

Our address is:

University Business Office
738 South Mason St.
MSC 3516
365bet体育Harrisonburg, VA 22807

Is a payment plan available?

If you would like to pay your education expenses monthly, use the monthly payment option offered through OnPlanU. The payment plan is available for a $30 enrollment fee. Enrollment for the upcoming year begins in June.

This payment option allows the student to pay tuition, on-campus room, and meal charges in monthly installments. The plan must be established before the beginning of the school year. The student account is considered paid when the budget is sufficient to cover the tuition for both Fall and Spring semesters. For help in determining a budget contact the University Business Office at (540) 568-6505. For more information visit our Payment Plan page.

How are refunds processed?

James Madison University has partnered with BankMobile to handle the distribution of refunds and reimbursements to students and parents. All refunds from the University Business Office, as well as departmental reimbursements to students, are processed through BankMobile. For more information on the refunding process through BankMobile, click here.

Does JMU offer tuition insurance?

JMU has partnered with GradGuard™ to offer an optional Tuition Insurance from Allianz Global Assistance.  You can learn more about tuition insurance here. Tuition insurance is completely optional. The agreement you enter into is with GradGuard, not with James Madison University.

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